How to Implement Self Service Password Reset (SSPR)?
Self Service Password Reset is the feature which allows
users to reset their password without contacting the admins. In day to day
life, it’s common that the user may forget the password, which they can reset
it by themselves by setting up the alternate account which could save time of
the user and as well as the administrator.
At first let’s check what happens before the implementation of SSPR.
In this case, the user named “Lynner” has forgotten her
password, Let’s try to reset the password clicking on forgot my password option because calling the administrator would
be a long process.
On clicking forgot my password, the next step is to enter
the user email address and character shown in the picture and
click on Next.
After clicking on Next,
you will be notified that the password reset isn’t properly setup for your
organization.
Now, let’s proceed with the implementation of SSPR. Below are the steps:
On the Security &
privacy, Click on Self-service
password reset.
Go to the Azure portal to turn on self-service password
reset by clicking on the link.
Separate tab will open.
Now select the people or the group to whom you want to
implement SSPR. In this
demonstration All is selected which
will get affected to all the people of the organization which means the SSPR
will be implemented to all the people of the organization.
Now, Lynner can set the alternate email address by logging
in to her account so that when ever she forget the password she can reset it by
herself without contacting it to the administrator. Follow the steps below.
Login to M365 account and click on View account.
Click on Security
Info.
Click on Add Sign in
Method.
Choose Email or Phone
Click on Add
Now enter the alternate email address in which you want to
receive the reset code and click on Next.
A code will be received on the email that you have added.
Enter the code and click Next.
Alternate email address has been successfully added.
Let’s see the result
after the implementation of SSPR.
Similar as above the user has forgotten the password and
trying to reset the password clicking on Forgot
my password option.
You are required to enter the email address and the
character and click on Next.
This time when you click on next you will see the alternate
email address that you have assigned. Click on Email.
The code is received in the email address.
Enter the code and click on Next.
On clicking on Next,
you can set the new password. Enter the new password and click on Finish.
